Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

means a unique account created for You to access our Service or parts of our Service.

Affiliate

means an entity that controls, is controlled by or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company

(referred to as either 'the Company', 'We', 'Us' or 'Our' in this Agreement) refers to Truliv Properties Private Limited, 3rdfloor, New No's: 109, 111 & 113 Lloyds Road, Royapettah, Chennai 600014.

Cookies

are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country

refers to: Tamil Nadu, India

Device

means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data

is any information that relates to an identified or identifiable individual.

Service

refers to the Website.

Service Provider

means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service

refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data

refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website

refers to Truliv, accessible from https://truliv.vercel.app/

You

means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• No damages Caused to/in the licensed premises
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• LinkedIn
• X.com

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be 'Persistent' or 'Session' Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies
Type: Session Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
Type: Session Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account:

to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract:

the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You:

To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You:

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests:

To attend and manage Your requests to Us.

For business transfers:

We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes:

We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. We may share Your personal information in the following situations:

With Service Providers:

We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers:

We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates:

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners:

We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users:

when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

With Your consent:

We may disclose Your personal information for any other purpose with Your consent. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
• Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we striv to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the 'Last updated' date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

By email: info@truliv.in
By visiting this page on our website: https://truliv.vercel.app

1. User of the website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Truliv account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you, (iii) you are 13 years of age or older in order to register for an account and contribute to our Website. Truliv does not knowingly collect the information of anyone under the age of 13. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

2. Prohibited activities

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to: (i) use this Website or its contents for any commercial purpose; (ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website; (iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (v) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; or (vi) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Truliv in connection with the Website or the services. (vii) use the “reservations” feature for anything that is outside of legitimate money transmission for spaces to take reservations from customers booking rooms/beds (viii) solicite spaces listed on our website(s) with offers to join similar and/or competing service offering

• use this Website or its contents for any commercial purpose
• access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission
• violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website
• take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure
• “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization
• attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Truliv in connection with the Website or the services.

3. Privacy policy and disclosures

Truliv believes in protecting your privacy. Any personal information you post on the Website will be used in accordance with our Privacy Policy. View our Privacy Policy

4. Reviews, comments and use of other interactive areas

We appreciate hearing from you. Please be aware that by submitting content to this Website by email, postings on this Website or otherwise, including any reviews, blog posts, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Truliv and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submission. You acknowledge that Truliv may choose to provide attribution of your comments or reviews at our discretion. You further grant Truliv the right to pursue at law any person or entity that violates your or Truliv’s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of Truliv-spaces or other content, messages, materials or other items on this Website (“Interactive Areas”). If Truliv provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following: Any message, data, information, text, music, sound, photos, graphics, code or any other material (“Content”) that is false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; Content which promotes any political or religious point of view; Content that would constitute, encourage, promote or provide instructions for a conduct of an illegal activity, criminal offense, give rise to civil liability, violate the rights of any party in any country of the world, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of any of securities exchange , including but not limited to, the New York Stock Exchange (NYSE), the NASDAQ, or the London Stock Exchange; Content that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses; Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. In particular, content that promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Truliv; Unsolicited promotions, mass mailings or “spamming”, transmission of “junk mail”, “chain letters”, political campaigning, advertising, contests, raffles, or solicitations; Content containing commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes; Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers, Social Insurance Numbers and credit/debit card numbers; Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);viruses, corrupted data or other harmful, disruptive or destructive files; Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or Content or links to content that, in the sole judgment of Truliv, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) which may expose Truliv or its affiliates or its users to any harm or liability of any type. Truliv takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Truliv liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Truliv is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although Truliv has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Truliv reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Truliv or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Truliv, and its licensees, successors and assigns, from any claims that you could otherwise assert against Truliv by virtue of any such moral rights. Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS Truliv’S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING ROOM AVAILABILITY. Truliv DOES NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF ROOMS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, REVIEWS AND RATINGS, ETC.). IN ADDITION, Truliv EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE. Truliv MAKES NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE (SITE CONTENT) OR ANY PORTION THEROF FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY Truliv. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. Truliv DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS OF ANY KIND THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM Truliv, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW Truliv HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OR TERMS OF ANY KIND AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET POSSESSION AND NONINFRINGEMENT. Truliv ALSO EXPRESSLY DISCLAIMS ANY WARRANTY, REPRESENTATION, OR OTHER TERM OF ANY KIND AS TO THE ACCURACY OR PROPRIETARY CHARACTER OF THE SITE CONTENT. NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT Truliv’S LIABILITY FOR (I) DEATH OR PERSONAL INFURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) FRAUDULENT MISTATEMENT (IV) DELIBERATE BREACH OR GROSS NEGLIGENCE (V) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW. SUBJECT TO THE FOREGOING, YOU USE THIS WEBSITE AT YOUR OWN RISK AND IN NO EVENT SHALL Truliv (OR ITS OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNTECTED IN ANY WAY TO BUSINESS INTERRUPTION OF ANY TYPE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF Truliv HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE TERMS OF SERVICE AND FOREGOING LIABLITY DISCLAIMER DO NOT AFFECT MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. If Truliv is found liable for any loss or damage that arises out of or is in any way connected with your use of our sites or services, then Truliv’s liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to Truliv for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Truliv.

You agree to defend and indemnify Truliv and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (i) your breach of this Agreement or the documents referenced herein; (ii) your violation of any law or the rights of a third party; or (iii) your use of this Website.

5. Hyperlinks

This Website may contain hyperlinks to websites operated by parties other than Truliv. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their hosts. In some cases you may be asked by a third party site to link your profile on Truliv to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.

6. Copyright complaints

Unless otherwise specified, the materials on the websites are presented solely to provide information regarding and to promote Truliv’s services, websites and partners. The Truliv websites are controlled and operated by Truliv from its remote offices. Truliv makes no representation that materials on the Truliv websites are appropriate or available for use outside of United States. Those who choose to access the Truliv website from outside of United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Software from the Truliv websites is further subject to United States export controls. No software from the Truliv websites may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (b) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By using the Truliv websites, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. Any software that is made available to download from the Truliv websites (“Software”) is the copyrighted work of Truliv, or Truliv affiliates, or other third party software as identified. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose. Please note that all Software, including, without limitation, all HTML, PHP code javascript code or any other programming language, contained on this Website, is owned by Truliv and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT

7. Refund Policy

The policy of refund is subject to the terms of conditions of the Leave and License agreement (LLA.) that is signed by a user on purchase of the product available on the website. A draft of LLA is presented to the user upon accepting the terms and conditions. This LLA once digitally signed provides the terms of conditions of the refund related to deposit amount and/or other refund to be processed. It is specifically made clear that the said deposit will remain with the Licensor during the terms of the License under this Agreement and the same will be refunded to the Licensee. The said Security Deposit amount shall be refunded only after the expiry of the 30 days’ notice from the Licensee and Licensor will refund the Security Deposit to the Licensee within 7 working days after the end of the 30 days’ notice and subject to the Licensee vacating the Licensed premises and also subject to deductions. In case of cancellations, Truliv is not liable to pay the any paid amount back to the customer. The same is captured is the LLA that is digitally signed by the user

8. Copyright and trademark notices

The entire content of this website is under the copyright protection of Truliv, Inc. Please be aware that Truliv does not claim responsibility for content on websites not operated by us. The graphic logo, along with any other names or slogans related to our products or services displayed on this website, are either registered or common law trademarks of Truliv, or its suppliers or licensors. These trademarks may not be replicated, imitated, or used in any capacity without the explicit written permission of Truliv or the relevant trademark holder. Furthermore, the distinctive aesthetic of this website, which includes elements such as page headers, custom graphics, button icons, and scripts, is considered the service mark, trademark, and/or trade dress of Truliv. These unique elements are also protected and may not be copied, imitated, or used, whether in full or in part, without the preceding written approval of Truliv. All other trademarks, registered trademarks, product names, and company names or logos that appear on this website are the exclusive property of their respective owners. It should be noted that any mention of products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, does not imply an endorsement, sponsorship, or recommendation by Truliv.

8.1. Policy for illegal content.

If you have any complaints or objections to material or content including User Messages posted on this Website, or if you believe that material or content posted on this Website infringes a copyright that you hold, please contact us immediately emailing writetous@truliv.in. Once this procedure has been followed Truliv will make all reasonable endeavours to remove illegal content within a reasonable time

8.2. Modifications

Truliv may change, add or delete these Terms of Service or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Website. Thereafter, you expressly agree to be bound by any such amended Terms of Service. Truliv may change, suspend or discontinue any aspect of the Truliv service at any time, including availability of any feature, database or content. Truliv may also impose limits on certain features and services or restrict your access to all or parts of the Website or any other Truliv web site without notice or liability for technical or security reasons, to prevent against unauthorized access, loss of, or destruction of data or where we consider in our sole discretion that you are in breach of any provision of these Terms of Service or of any law or regulation and where it decides to discontinue providing a service. YOUR CONTINUED USE OF Truliv NOW, OR FOLLOWING THE POSTING OF ANY SUCH NOTICE OF ANY CHANGES WILL INDICATE ACCEPTANCE BY YOU OF SUCH MODIFICATIONS

9. Jurisdiction and governing law

These terms are governed by and construed in accordance with the laws of India. While we will make reasonable efforts to resolve any disagreements you may have with the Company, if these efforts fail, you agree as well as we agree that all claims, disputes or controversies against the Company arising out of these terms, or the purchase of any products or services (claims), shall be referred to arbitration in accordance with the arbitration and conciliation act, 1996, or any statutory modification or re-enactment thereof for the time being in force and such arbitration proceedings shall be held in english at Chennai, India. The arbitration shall be conducted by a sole arbitrator appointed by the Company in accordance with the arbitration and conciliation act, 1996 and the arbitral award shall be final and binding upon the parties. Further, you agree as we do, to submit to the exclusive jurisdiction of courts at Chennai

10. Currency converter

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but Truliv, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes

11. Additional mobile licences

Portions of Truliv mobile software may use copyrighted material, the use of which Truliv acknowledges. In addition, there are specific terms that apply to use of certain Truliv mobile applications

12. General provisions

You agree that no joint venture, agency, partnership, or employment relationship exists between you and Truliv and/or its affiliates as a result of this Agreement or use of this Website. Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect. This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Truliv with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Truliv with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved

1. HouseKeeping

Tenants are expected to maintain cleanliness and orderliness in their respective rooms and shared spaces. Regular housekeeping services will be provided by the staff, but guests are responsible for their own personal belongings and must keep them organized and tidy. Truliv is not responsible for any loss of personal belongings.

2. Quiet Hours

To ensure a peaceful and respectful co-living environment, quiet hours will be implemented from 10pm to 7am. During this time, guests are expected to keep noise levels to a minimum and refrain from any disruptive activities.

3. Shared Spaces

Tenants are encouraged to use shared spaces such as the kitchen, living room, and dining area. However, they must clean up after themselves and be considerate of others who may also want to use the same spaces. Please also respect the individual policies such as kitchen and fridge policies present at your property.

4. Guests and Visitors

Tenants are welcome to have guests/visitors, but they are responsible for their behaviour. Please ensure that your visitors abide by the house policies. Visiting hours would be from 9 am - 7 pm beyond which guests/visitors will not be permitted to be in the property. Guests/Visitors are not allowed in the rooms of tenants, and can only access the common areas and amenity spaces. Please ensure to register your guests/visitors with the property executive prior to their arrival or at the time of arrival. If a representative is not present/available, kindly share an email to “writetous@truliv.in”

5. Smoking Policy

Smoking is not permitted inside the building, including individual rooms and shared spaces. Guests may smoke outside in designated smoking areas.

6. Security and Safety

Smoking is not permitted inside the building, including individual rooms and shared spaces. Guests may smoke outside in designated smoking areas.

7. Payments

Guests are required to pay for their stay in advance, and refunds are subject to the notice submission policy as specified in your LLA. Late payments may result in additional charges or eviction. All payments must be made via your Coliving Dashboard. Any and all other forms of payments will not be accepted.

8. Feedback and Suggestions

Guests are encouraged to provide feedback and suggestions to help improve the overall co-living experience. Truliv will consider all feedback and make necessary adjustments to the house policies as needed. Please email “writetous@truliv.in” or call us at +91-7845353444

9. Utilities

We have a fixed utility charge. These charges are prepaid at the beginning of every month. The charge is levied against each bed in the property. The charge is inclusive of EB Consumption in your room and common areas, Water usage, Sewage charges and Garbage disposal.

10. Issues

Please ensure to report any issues you are facing, via the ticketing system in your Coliving dashboard. In-case you still wish to get in touch with directly, kindly email "writetous@truliv.in" with your ticket number as the subject or call us at +91-7845353444

11. Refunds

Please note that refund of the security deposit is processed after 10 working days after the last day of notice. The Security Deposit amount shall be refunded only once the Licensee’s notice period has expired. The Security Deposit is fully refundable subject to:

• Clearance of any and all dues payable prior to checkout. Any payment made after the date of check out will not be accepted by the Licensor.
• Return of fixture and furniture provided at the time of move-in without damage,
• No damages Caused to/in the licensed premises
• Issuance of mandatory notice period notifying to the licensor to exit the licensed premises.
• It is clarified that deductions to the security deposit shall be applicable in case of not satisfying the above refund terms set forth by the licensor.